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What is Freight Forwarding?

By R. Kayne
Updated May 17, 2024
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Freight forwarding is a service used by companies that deal in international or multi-national import and export. While the freight forwarder doesn't actually move the freight itself, it acts as an intermediary between the client and various transportation services. Sending products from one international destination to another can involve a multitude of carriers, requirements and legalities. A freight forwarding service handles the considerable logistics of this task for the client, relieving what would otherwise be a formidable burden.

Freight forwarding services guarantee that products will get to the proper destination by an agreed upon date, and in good condition. The freight forwarding service utilizes established relationships with carriers of all kinds, from air freighters and trucking companies, to rail freighters and ocean liners. Freight forwarding services negotiate the best possible price to move the product along the most economical route by working out various bids and choosing the one that best balances speed, cost and reliability.

A freight forwarding service generally provides one or more estimates to the client along with advisement, when necessary. Considerations that effect price will range from origin and destination to special requirements, such as refrigeration or, for example, transport of potentially hazardous materials. Assuming the client accepts the forwarder's bid, the freight is readied for shipping. The freight forwarding service then undertakes the responsibility of arranging the transport from point of origin to destination.

One of the many advantages of using freight forwarding is that it handles ancillary services that are a part of the international shipping business. Insurance and customs documentation and clearance are some examples. As a consolidator, a freight forwarding service might also provide Non-Vessel Operating Common Carrier (NVOCC) documentation, or bills of lading. Warehousing, risk assessment and management, and methods of international payment are also commonly provided to the client by the freight forwarding service.

A good freight forwarding service can save the client untold time and potential headaches while providing reliable transportation of products at competitive rates. A freight forwarding service is an asset to almost any company dealing in international transportation of goods, and is especially helpful when in-house resources are not versed in international shipping procedures.

About Mechanics is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Discussion Comments
By anon993194 — On Oct 28, 2015

What are freight forwarding charges?

By anon991554 — On Jun 29, 2015

What are some of the carrier opportunities for freight forwarding?

By mortho — On Dec 29, 2014

I want to ask a question about the freight-forwarding service. I have purchased a textbook from the USA. The seller had sent this book to me through International Surface Air Lift. I have been informed that this order passed through the international freight-forwarding service. Really I don't know who will deliver this book to me. Is it the local post in my country? The problem is no tracking number is available. I hope that someone can help me because I don't have any experience with this service.

By anon355690 — On Nov 18, 2013

To add, freight forwarding comes in different modes or forms. It can be via sea freight, air freight or land transport. In some cases, those three modes are utilized in a single transaction.

By anon355686 — On Nov 18, 2013

To add, freight forwarding comes in different modes or form. It can be via sea freight, air freight or land transport. In some cases, those three modes are utilized in a single transaction.

Sea Freight Philippines

By anon329099 — On Apr 08, 2013

If I want to ship from country A to country B, should I get a freight forwarder from country A or country B? Is there an advantage in that sense?

By shipyeah — On Nov 07, 2012

This is a very descriptive article on freight forwarding! Also, a lot of freight forwarders also offer cargo insurance. Shipments can range in size from 1 piece weighing 150 pounds to full containers/truckloads. Freight forwarders will invoice you on either the actual or dimensional weight, whichever is greater.

By anon293072 — On Sep 24, 2012

I would like to know is whether it's easy or difficult to "organize" such cargo forwarding? Do the companies do it for you or you have to create the chain all by yourself?

By anon180826 — On May 27, 2011

Clear article, states clearly why we should choose an air freight forwarding company.

By Divyesh Shah — On Aug 16, 2010

This is a good primer. Thanks for posting it. We help freight forwarders figure out how to cross-sell more of their services, so we try to keep up with conversations in the industry. Any more posts coming on international trade, keep us posted. Thanks, Divyesh

By anon79395 — On Apr 22, 2010

Great information.

By anon64703 — On Feb 08, 2010

Thanks for the info. we often use freight forwarder from USA to Australia,currently using FreightCare for all our sea freight and air freight.

By anon48289 — On Oct 11, 2009

A motor carrier with intrastate authority can haul freight as long as they stay within the state. It doesn't matter if the freight came from outside the state or is headed outside the state; as long as the motor carriers' pickup and destination are within the same state. Think about drayage companies. I'm pretty sure they don't need interstate authority, even though they are pulling containers that are coming from other countries.

By anon39039 — On Jul 29, 2009

The California trucker would be bound by the Federal motor Carrier Safety Administration, under a registered USDOT number as well as any state laws - he should provide his own insurance whose coverage is enough to extend to the freight forwarder as an "additional insured" in case of any negligence - it is the job of the freight forwarder to make sure the driver has his stuff in check - no worries!

By anon37757 — On Jul 21, 2009

you missed the point larraine. That is for the freight forwarder to figure out. it is impossible for a small company like ours to operate without a good one.

By anon37300 — On Jul 18, 2009

in response to larraine's question the answer is simple. Who cares as long as the goods get delivered

By larraine — On Nov 01, 2007

Good information!

Can you answer this regarding regulations?

Do the individual carriers of the freight forwarder have to abide by federal (interstate) requirements because the freight is such?

For example: If the freight travels by one means (air) from NJ to CA, would the motor carrier that picked up the freight in Los Angeles be required to have 'inter'state authority, or would CA 'intra'state regulations apply?

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